Sending money to friends, family, or businesses should be seamless, yet many users experience unnecessary friction when making peer-to-peer (P2P) payments. Issues such as unclear transaction statuses, verification delays, and confusing payment flows lead to frustration and failed transactions
P2P payment experiences often involve unnecessary steps, unclear success indicators, and poor error recovery, making transactions frustrating for users. A streamlined, intuitive experience is necessary to reduce transaction abandonment and enhance user trust
Consider the following factors to ensure a well-rounded, user-centered, and business-aligned solution
User Experience & Usability
Problem-Solving & Critical Thinking
Business Alignment & Feasibility
Visual & Interaction Design
Innovation & Creativity
Clarity & Presentation
1. User Flow or Journey Map
2. Wireframes or UI Mockups
3. Prototype (Optional)
4. Design Rationale & Case Study
5. Accessibility Considerations
6. Impact Metrics & Success Measurement
Intermediate
2 - 3 days
Access Control, Accessibility, Admin UX, AI and Machine Learning UX, AI Automation, AI Chatbot Development, AI Content Assistance, AI Explainability, AI Personalization, AI Prioritization
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