Many shoppers feel like “just another user” on e-commerce platforms. Despite constant browsing and repeated purchases, product recommendations often miss the mark. Users want a shopping experience that feels like it knows them—what they love, when they shop, and what deals matter most. Personalized journeys can boost satisfaction, loyalty, and conversions.
Most online stores offer generic recommendations and promotions, ignoring browsing and buying behavior. Shoppers need an experience that adapts in real time—showing relevant products, offers, and dynamic discounts. The challenge is to design an e-commerce experience that personalizes every touchpoint using real shopper data.
Consider the following factors to ensure a well-rounded, user-centered, and business-aligned solution
User Experience & Usability
Problem-Solving & Critical Thinking
Business Alignment & Feasibility
Visual & Interaction Design
Innovation & Creativity
Clarity & Presentation
1. User Flow or Journey Map
2. Wireframes or UI Mockups
3. Prototype (Optional)
4. Design Rationale & Case Study
5. Accessibility Considerations
6. Impact Metrics & Success Measurement
Intermediate
2 - 3 days
Access Control, Accessibility, Admin UX, AI and Machine Learning UX, AI Automation, AI Chatbot Development, AI Content Assistance, AI Explainability, AI Personalization, AI Prioritization
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