Many financial products are designed for tech-savvy users, leaving seniors struggling with complex banking apps and digital payment systems. As older adults increasingly rely on online financial services, they need accessible tools tailored to their needs, with simplified navigation and enhanced security features.
Most digital banking and fintech solutions fail to address usability challenges faced by older adults. Users need a more accessible, intuitive experience that minimizes complexity while ensuring financial security. The challenge is to design a senior-friendly financial tool that simplifies banking and payments while maintaining robust security.
Consider the following factors to ensure a well-rounded, user-centered, and business-aligned solution
User Experience & Usability
Problem-Solving & Critical Thinking
Business Alignment & Feasibility
Visual & Interaction Design
Innovation & Creativity
Clarity & Presentation
1. User Flow or Journey Map
2. Wireframes or UI Mockups
3. Prototype (Optional)
4. Design Rationale & Case Study
5. Accessibility Considerations
6. Impact Metrics & Success Measurement
Intermediate
Access Control, Accessibility, Admin UX, AI and Machine Learning UX, AI Automation, AI Chatbot Development, AI Content Assistance, AI Explainability, AI Personalization, AI Prioritization
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